Privacy Policy
Effective Date: January 1, 2025
Welcome to PEPPL Group (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://www.peppl.in and use our services related to real estate development, construction, and interior design. By accessing our site or using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect and process the following types of information:
Personal Information
- Contact Details: Name, email address, phone number, postal address, and other similar information.
- Identification Information: Government-issued ID details (only when required for project verification or contractual purposes).
Project Information
- Property Details: Information regarding property addresses, type of project (residential, commercial, interior design), project timelines, and budgets.
- Client Preferences: Design styles, material choices, and other specifications provided by clients.
Financial Information
- Payment Data: Credit/debit card details, bank account information, and billing addresses for processing payments related to our services.
Technical and Usage Data
- Website Usage: IP address, browser type, operating system, referring URLs, pages visited, and date/time stamps.
Communications
- Customer Support and Feedback: Emails, messages, or phone calls made to our customer support team.
- Marketing Communications: Information provided when you opt-in to receive newsletters, promotions, or other communications from us.
How We Use Your Information
Your information is used to:
Provide and Improve Services
- Service Delivery: Process contracts, manage projects, and ensure the timely delivery of our real estate, construction, and interior design services.
- Personalization: Tailor our offerings to better meet your project needs and preferences.
Communication
- Customer Support: Respond to inquiries, provide support, and resolve issues.
- Marketing: Send newsletters, promotional offers, and updates about our services—only if you have opted-in to receive such communications.
Analytics and Website Functionality
- Performance Analysis: Monitor website performance, improve user experience, and conduct market research.
- Security: Protect against unauthorized access and maintain the security of our systems.
Legal and Regulatory Obligations
- Compliance: Ensure compliance with applicable laws and regulations.
- Legal Protection: Enforce our terms, respond to legal requests, and protect the rights and safety of our users and third parties.
Legal Bases for Processing (for EEA Residents)
If you are located in the European Economic Area (EEA), we process your personal data based on:
- Consent: Your explicit permission for specific purposes.
- Contractual Necessity: To fulfill our contractual obligations with you.
- Legal Obligations: To comply with laws and regulations.
- Legitimate Interests: For our business interests, provided these do not override your rights and freedoms.
Data Sharing and Disclosure
We may share your personal information with:
- Service Providers: Trusted third-party vendors for payment processing, hosting, analytics, marketing, and project management. These providers are contractually obligated to protect your data.
- Business Transfers: In the event of mergers, acquisitions, or asset sales.
- Legal Authorities: When required by law, regulation, or legal process.
- With Your Consent: For any other purposes you have approved.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to secure your data, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to your personal data.
- Correction: Request corrections for any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data under certain circumstances.
- Restriction: Request restrictions on data processing.
- Objection: Object to certain processing activities, such as direct marketing.
- Data Portability: Request a copy of your data in a machine-readable format.
To exercise these rights, please contact us at the details provided below.
International Data Transfers
If you access our services from outside India, your information may be transferred to and stored in countries with data protection laws that may differ from those in your jurisdiction. We take steps to ensure that your data is adequately protected during these transfers.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies when you visit them.
Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe that we have collected information from a child under 16, please contact us immediately.
Updates to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by updating the “Effective Date” at the top of this policy and by providing a prominent notice on our website when significant changes are made.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
PEPPL Group
Patner House, Opp. Tapashya Complex, Boring Road, Patna – 1 (Bihar)
Phone: +91 9264433883
Email: info@peppl.in
Website: https://www.peppl.in
Thank you for trusting PEPPL Group with your personal information. We are committed to protecting your0 privacy and ensuring the security of your data.
